Shipping Policy

1. Shipping Processing Time
All orders are processed within 3-7 business days (excluding weekends and holidays) after payment verification. Orders placed after 12:00 PM PST will be processed on the next business day.

2. Shipping Methods & Transit Times
We ship exclusively via the United States Postal Service (USPS). Delivery timelines vary based on destination and service type:

  • Domestic (U.S.): 2-5 business days after dispatch

  • International: 7-21 business days after dispatch

Note: Transit times are estimates and not guaranteed by USPS or SEBO TRADING CO., LTD.

3. Shipping Costs
Shipping fees are calculated at checkout based on package weight, dimensions, and destination. Free shipping promotions (if applicable) will be clearly stated during campaigns.

4. Order Tracking
You will receive a USPS tracking number via email once your order is shipped. Track your package at: USPS Tracking Link

5. Delivery Delays
While we strive to meet all timelines, delays may occur due to:

  • Inclement weather

  • Customs clearance (international orders)

  • Carrier operational issues

  • Incorrect shipping addresses

Please ensure your shipping address is accurate before submitting your order.

6. International Shipping
International customers are responsible for:

  • Customs duties, taxes, or import fees

  • Compliance with local import regulations
    Contact your local customs office for details. We cannot refund orders held by customs.

7. Return & Exchange Policy
For issues with shipped items, contact us within 14 days of delivery. Learn more: [Return Policy Page Link] or email info@sebotradings.com.

8. Contact Us
For shipping inquiries:
📧 Email: info@sebotradings.com
📞 Phone: 626-223-1134 (Mon-Fri, 9:00 AM – 5:00 PM PST)

9. Policy Updates
We reserve the right to modify this policy. Changes will be posted on our website.

Need Assistance?

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We're here to help!